Asterisk saves call centre operator R4.5m

Metropolitan Health Group (MHG) had saved R4.5 million in the last two years by switching to open source software for its Government Employees Medical Scheme (GEMS) call centre. This is according to MHG IT infrastructure manager Rod Russell, who said they migrated to Asterisk when they had to deliver a fully functional call centre in just two weeks.

Asterisk saves call centre operator R4.5m.

Asterisk.

Topic: